Shipping policy

Shipping Policy – Grounded in Grace Coffee™

Thank you for shopping with Grounded In Grace Coffee Co. We are committed to delivering your order quickly and reliably.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

You will receive a confirmation email once your order has been placed, and another notification when your order has shipped.

Shipping Rates & Delivery Estimates

We proudly offer free standard shipping on all coffee products within the United States.

For non-coffee items (such as merchandise), shipping rates are calculated at checkout based on your location and selected shipping method.

Free Shipping on Coffee

All coffee products from Grounded In Grace Coffee Co. ship free within the United States — no minimum required.

This applies to:

  • Coffee bags

  • K-Cups / pods

  • Coffee bundles

If your order contains both coffee and non-coffee items, shipping costs may apply to the non-coffee items.

Estimated delivery times:

  • Standard Shipping (U.S.): 3–7 business days

  • Expedited Shipping (if available): 2–3 business days

Please note that delivery times are estimates and not guaranteed.

Shipping Locations

We currently ship within the United States.

If you are interested in international shipping, please contact us at:
📧 support@groundedingracecoffee.com

Order Tracking

Once your order ships, you will receive a tracking number via email so you can follow your delivery.

Shipping Delays

While we work hard to meet all delivery estimates, delays may occur due to:

  • Carrier issues (USPS, UPS, etc.)

  • Weather conditions

  • High order volume

Grounded In Grace Coffee Co. is not responsible for delays caused by shipping carriers or events outside our control.

Lost or Stolen Packages

Once your order has been handed off to the shipping carrier, it becomes their responsibility.

If your package is lost or marked as delivered but not received, please:

  1. Check with neighbors or your local carrier

  2. Contact the shipping carrier directly

  3. Reach out to us for assistance

We will do our best to help resolve the issue.

Incorrect Shipping Information

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect addresses provided by the customer.

Damaged Orders

If your order arrives damaged, please contact us within 7 days of delivery with photos of the issue.

We will make it right with a replacement or refund.

Contact Us

For any shipping-related questions, contact us at:
📧 support@groundedingracecoffee.com